FREE SHIPPING OFFERED
Thanks to smart logistical decisions, we can provide the whole shipping experience without having our own warehouse. This gives us the opportunity to offer free shipping for some products.
All orders are processed for up to 5 days and come complete with a tracking number so you can stay up to date on your order once it is dispatched. Tracking may not be available to all countries. If you have any questions regarding Shipping, feel free to contact us.
The shipping time does not include the processing time that can take up to 5 days.
For most international parcels, due to low postages, even express service, the carriers don't have a guaranteed or an expected date of arrival. The shipping time can be slower than you expect, mostly because of the customs procedure and airline arrangements. International shipping is quite different from domestic shipping.
Your Shipment is being scanned at given points during the transport. In between these points, we will not be able to give you more information about the exact whereabouts of your Shipment. We update the tracking information continuously if new information is available from the carrier.
Please make sure that you have provided the correct and current address for shipping and delivery. You may use P.O. boxes as your shipping address. But certain items can only be delivered to physical addresses. Large products, valuables, perishables, products with age-based restrictions, or items shipped via private carriers may require a physical mailing address or signature confirmation to be successfully delivered. Sellers may also indicate in the product listings that they are unable to ship products to P.O. boxes. Items cannot be delivered to security-restricted areas such as military bases.
Shipping time and cost
1) After an order has been successfully paid and confirmed, you will see the estimated delivery time and cost for shipping on your order confirmation page. You will also receive an order confirmation message that will outline the estimated processing time for your order.
2) The warehouse may take 1-5 days to process your order. You will receive a message once your order has been shipped.
3) You'll receive a shipment notification message that will provide you with the estimated delivery time for each package once it is shipped. We will also provide you the tracking number when it is ready. You can view this estimated delivery time under each package in your order history at the same time.
4) In most cases, your order will be delivered within the estimated time of delivery. However, the actual delivery date may be affected by flight arrangements, weather conditions, and other external factors. Please refer to the tracking information for the most up to date delivery date.
Issues regarding delivery
If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, please contact our customer service immediately and within 90 days of the order date.
|7-15 Business Days